Professional Presence. 24/7 Support. Quality Without Compromise. A professionally managed business presence backed by dependable correspondence handling, responsive support and a commitment to exceptional service. Wherever business takes you, Simonsents helps you stay connected, organised and ready for what comes next.
Virtual Office is designed for businesses that need an agreed business address arrangement and dependable correspondence handling, supported by an accessible service channel and clearly defined operating procedures. Our commitment is to consistent quality, careful handling and responsible follow-through.
Use of Simonsents’ own premises as a business address, subject to suitability, written agreement and any applicable registration or licensing requirements. Permitted uses will be explained before enrolment.
Agreed incoming correspondence is received, logged and routed to authorised contacts under the agreed handling procedure. Processing times and exceptions are explained during onboarding.
Notifications, collection windows and any forwarding arrangements are agreed in advance. Forwarding, courier and exceptional handling costs are disclosed before they are incurred.
Choose the level of correspondence support that fits your business. Package inclusions, service limits, response targets and fees will be confirmed in writing before you enrol.
An agreed business address, correspondence logging, notifications and defined collection arrangements.
Everything in Virtual Presence, plus additional authorised contacts, periodic summaries and an expanded agreed handling allowance.
Tailored procedures for multiple contacts or business units, consolidated reporting and defined escalation arrangements.
Business does not always happen between nine and five. Your support channel is designed to be accessible around the clock. Staff handling, acknowledgement times and correspondence processing follow the operating arrangements agreed for your package.
Tell us about your business and the address or correspondence support you need.
We explain the permitted use of the premises and assess whether the service fits your needs.
We confirm scope, contacts, service limits, fees and handling procedures in writing.
Service begins after required checks, agreement and onboarding are complete.
