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Capabilities / Innovation & Design
Designing new propositions, experiences and ways of working that create meaningful value.

Innovation & Design

Innovation becomes valuable when it solves a real problem, creates a differentiated proposition or changes the economics of a business. We combine strategic thinking with design-led exploration and disciplined commercialization.

Simonsents & Co. capability perspective
CAPABILITY / VISUAL CONTEXT

From insight to action.

Each capability combines senior advisory thinking with practical pathways to execution, specialist solutions and measurable business outcomes.

Explore the capability, then follow the related solution, industry, insight or expert pathway.
What we do

Advisory built around the decisions that matter.

We bring together strategic perspective, analytical depth and practical understanding of how organizations actually work. The objective is not simply to produce recommendations, but to help leaders make better decisions and create measurable value.

Areas of focus
  • Innovation strategy
  • Service design
  • Business model innovation
  • Customer experience
  • Product and proposition design
  • Growth by Design

How we create value

We start with the business question, not a predetermined service. We clarify the decision, understand the economics and operating reality, develop a practical path forward and connect the work to measurable outcomes.

Where a client needs additional execution capacity, the relevant specialist practice can extend the advisory work into implementation.

Featured specialist offering

GROWTH BY DESIGN

A design-led route from customer insight and opportunity to proposition, commercial logic and growth.

Explore this offering →
Depth of capability

Areas of work

Innovation & Design is not a catalogue of disconnected services. We bring together the disciplines required to address the underlying business question and connect recommendations to outcomes.

01

Innovation strategy

We bring the relevant strategic, analytical and implementation perspective to innovation strategy, with the work shaped around the client’s business question and value agenda.

02

Customer and experience design

We bring the relevant strategic, analytical and implementation perspective to customer and experience design, with the work shaped around the client’s business question and value agenda.

03

Product and service innovation

We bring the relevant strategic, analytical and implementation perspective to product and service innovation, with the work shaped around the client’s business question and value agenda.

04

Business model innovation

We bring the relevant strategic, analytical and implementation perspective to business model innovation, with the work shaped around the client’s business question and value agenda.

05

Growth by Design

We bring the relevant strategic, analytical and implementation perspective to growth by design, with the work shaped around the client’s business question and value agenda.

06

Prototyping and validation

We bring the relevant strategic, analytical and implementation perspective to prototyping and validation, with the work shaped around the client’s business question and value agenda.

07

Innovation portfolios

We bring the relevant strategic, analytical and implementation perspective to innovation portfolios, with the work shaped around the client’s business question and value agenda.

Executive perspective

The questions we work through

Our work is anchored in the questions that determine whether an intervention creates lasting value. These questions help move the conversation from activity to business outcome.

01

The decision

What decision needs to be made, and what would make the decision economically and strategically sound?

02

The value

Where is value created, lost or constrained—and which levers can materially change the outcome?

03

The operating reality

What must change in the organization, processes, capabilities or leadership system for the ambition to become real?

04

The next move

What should happen first, who owns it, how will progress be measured and what support is required?

Business outcomes

The work is ultimately about what changes.

Depending on the mandate, outcomes can include sharper strategic choices, stronger economics, better execution, greater resilience, improved operating performance, new growth or stronger organizational capability.

01

Clarity

Clearer choices, priorities and management focus around the issues that matter most.

02

Performance

Better economics, stronger execution and more disciplined management of value.

03

Capability

Stronger organizational systems, processes and leadership capability to sustain progress.

OverviewApproachSolutionsOutcomesExplore